Do you enjoy helping people? Are you self-motivated and a team player? If you are ready to work for a company who focuses on employee culture, then we have an opportunity for you!
First Dakota is hiring a full-time Teller to join our Mitchell team. A Teller is responsible for performing branch duties to support and engage in First Dakota’s culture for exceptional customer service. Duties include accepting retail, commercial checking, and savings deposits, cashing checks and savings withdrawals, processing loan payments and assisting with night depository and vault duties. Teller provides quality service, through effective use of the Customer Service Expectations. Actively looks for additional opportunities to refer and cross-sell bank services while processing transactions. Hours vary Monday-Friday 8:35-5:35 and rotating Saturdays 8-12.
Duties
- Greet customers as they enter the Bank.
- Assist customers with deposits, withdrawals, payments, and coin and cash orders in an accurate and friendly courteous manner.
- Respond to customer inquiries and requests regarding account or additional services, and suggest resolution on account disputes and other activity.
- Balance teller drawer.
- Count and balance cash in ATM.
- Identify fraud to help prevent potential loss to First Dakota.
- Successfully research and resolve customer problems.
- Be an active participant in training programs, branch huddles, etc.
- Meet/exceed annual ICP objectives.
- Maintain compliance requirements of the Bank.
- Perform other duties or special projects as assigned.
Qualifications
Attributes include a positive attitude and good work ethic. The ability to process a variety of transactions accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
High school diploma or general education degree (GED).
Customer service and cash handling experience preferred.
FIRST DAKOTA offers competitive compensation and excellent benefits including Medical, Dental, Life, Short and Long Term Disability, PTO, Career Apparel and 401(k). Successful applicant must pass pre-employment screening including credit history and criminal background.
Interested candidates may apply online at www.firstdakota.com/careers.
First Dakota National Bank is an Equal Opportunity Employer
Member FDIC
